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Are you passionate and motivated about supporting sales and partners on new sales opportunities in different verticals in the European marketplace? Do you have a high personal drive and interest in taken our implementation planning across the finish line together with our partners and sales team then please carry on reading ….

Stibo Systems is the company that works hard and thinks big about delivering information driven excellence in all Enterprise Domains customers. The STEP software is flexible to support all business requirements. Selling our software to customers and implementing it successfully is strategically done in close partnership with business partners and systems integrators, collectively called ‘Partners’.

Stibo Systems’ Sales Support Team is comprised of professionals responsible for helping Partners to be successful in positioning and implementing Stibo Systems’ enterprise solutions at the customer. “Stibo Systems teaming up with experienced partners” is our team moto. The team works closely together with other functions within Stibo Systems, the most prominent ones being Sales, Partner Management, Professional Services and Technical Services all across the globe on developing processes, templates, presentations, etc.

Due to the increase in demand for our STEP solution, we are now looking to recruit a new Sales Support Consultant in Europe. As a member of the Sales Support team you will be directly liaising with Sales teams in Europe (including Partner Management), with our Professional Services team in Europe and Technical Support.

Your primary focus will be to support the Stibo Systems organization in developing business with new customers alongside with Partners and support them as well as Professional Services during the delivery phase whilst ensuring customer success. Sales Support team’s focus is also to identify changes required in Stibo Systems’ way of working and to support/ manage the transformation once approved. You will actively contribute to the identification of optimisation areas, whether it is in designing templates, documents, processes or organisational setup.

The focus will be on pre-sales activities in the DACH region where we already have an established pre-sales organisation and travel activity of approximately 40-60% should be expected.

Objectives and responsibilities:

The position of the Sales Support Consultant will report to the VP, Sales Support for Europe.

Your primary objectives are as follows:

  • Support the sales phase
  • Support of pre-sales in development of RFI's and RFP's
  • Presentation on Stibo Systems’ implementation & delivery approach
  • Preparation of high level solution design (configuration and integrations)
  • Calculation of estimates, including appropriate assumptions and risks
  • Organize the support & handover of specialists in Professional Services
  • Involve Professional Services in activities around prospect development
  • Participate in kick-off of projects
  • Ensure proper alignment with all internal Stibo Systems’ stakeholders, especially
  • Professional Services (e.g. handover from sales phase)
  • Technical Services
  • R&D (customizations)
  • Product Management (improvements)
  • Operational support of partners and/or projects, assigned to you
  • Coaching & mentoring of partner consultants to improve their specialist know how, based on your assignments
  • Informing partners on key relevant information, raising topics and follow up on agreed actions
  • Identifying knowledge gaps at partner or Stibo System’s level
  • Contribute to the evaluation of the partner's capabilities
  • Assess the partner capabilities as a team working towards achieving outstanding customer success
  • Assess the capabilities of individuals at the partner. Identify strengths and improvement areas
  • Support the partner strategy
  • Identifying partner support gaps, and proposing/defining resolutions
  • Identifying standard operational procedures that improve Stibo System's ability to be effective and efficient while working with partners
  • Development of materials (processes, checklists, templates, presentations, etc.) assigned to you

Core professional skills and personal competencies:

Background

  • A solid background either within project delivery as a Project Manager or as an experienced Sales Support Consultant used to estimating and RFP/RFI management.
  • Excellent skills and experience in one or more of the following areas; product information management, master data management, general systems integration, e-Commerce and Retail systems.
  • Experience in a customer facing consulting role a distinct advantage (especially experience from retail, travel and/or distribution verticals)
  • Consultancy skills in dealing with customers, partners and suppliers

Required Skills

  • Proficient in German language
  • Business level of English is required as it is Stibo Systems’ corporate language
  • Ability to adapt to changes in a fast moving environment, based on customer requirements
  • Ability to manage deliverables in projects and contract delivery
  • Ability to work independently, taking initiative and ownership of assigned tasks
  • Ability to collaborate and communicate effectively with multiple teams, including working together and assigning tasks to accomplish a common goal
  • Ability to work in a geographically diverse environment
  • Ability to think, contribute and be accountable in a fast-paced dynamic team environment
  • Well organized, detail oriented and able to prioritise numerous tasks
  • Strong skills in Microsoft Excel, Word and PowerPoint
  • Experience with Microsoft Project including resource load considerations
  • Positive mind set with a can-do attitude

Stibo Systems is offering

A challenging position, where you as an individual will have a key role in influencing our service offering to our stakeholders. You are offered an academically inspiring and motivating work environment with excellent opportunities for personal development, initiative and operationalization of your ideas.

About Stibo Systems

Stibo Systems is the global leader in Master Data Management solutions. Over the last 30 years, we have helped growth-directed executive teams in the manufacturing, distribution, retail, travel and hospitality, automotive and grocery industries manage their technical and operational information on a global scale. Our client base of market-leading companies includes GE, Sears, Siemens, Walmart, Target and Fujitsu.

By linking product, supplier and other informational assets through an integrated process, our STEP platform streamlines the process of gathering, managing and sharing operational intelligence across the enterprise. This creates a single trusted source of strategic information and turns departmental knowledge into an enterprise-wide asset, resulting in increased profitability, reduced risk and enhanced agility.

Our Stability and Rich History Dates Back to 1794

We may be a rapidly growing company, but we’re also a stable organization with a rich history. Our parent company, Stibo A/S, was founded in 1794 to serve the Royal House of Denmark and is still privately held. (Yes, you could say that we’re the world’s oldest software company!)

We also believe in giving back. Stibo A/S is a foundation whose charter is ensuring the long-term development and survival of the company and contributing to the community. Since 1965, all company profits have been reinvested in the business and in charitable organizations throughout the world.

How to apply

Please send us your CV and a brief application summary of why you believe that you will be the right person for this role to EMEAjobs@stibosystems.com.

Stibo Systems is operating an employee referral policy - if you would like to recommend any person in your personal network then please feel free to forward their details onto us.

Existing Stibo Systems employees or employee referrals - If you are interested then please apply directly to people@stibosystems.com.

You may also contact Kim Christensen on mobile no.  +44 7768 635 076 should you have any questions in relation to this role.

We, Stibo Systems, look forward to receiving your application and assure you that this position will be treated as a matter of importance and urgency.